Frequently Asked Questions
Will you beat my CARMAX offer??
YES. We will either (A) beat your CarMax offer, or (B) guarantee to mail you a $100 check for having given us the Last Look opportunity.
Please read this carefully: If you send a photo – not an email copy, but an actual picture – of CarMax's current in-store offer letter to you, and give us the opportunity to beat that offer, we will either beat their offer or owe you a $100 check. GUARANTEED. However, if we bid your car at $10,000 and you say, “I just sold it to Carmax for more, now where is my $100?” then you just cost yourself $100. We pay you the $100 for the option to beat their offer. If we beat it, you get more money for your car. If we don't beat it, you get $100 check. As long as you let us bid before you sell, you come out ahead.
We want to buy your car, and do not want to miss it over any amount of money. That just makes business sense for GMTV. We are very transparent, and this $100 CarMax guarantee is just as straightforward as it sounds. This $100 guarantee only stands for confirmed CARMAX written in-store offers.
We are much simpler to work with than our competitors. Our entire process is online, and we will pick up the vehicle at your location, which they simply do not. If you fail to grant us that option to beat the CarMax in-store offer, then the advertised guarantee is null/void.
I’ve never heard of such a thing before - make me feel safe about GMTV.?
OK, not to brag, but… GMTV processes over $1 Billion in annual auto transactions, and is a leading buyer/seller at multiple auto auctions around the country. We have 28 years in the wholesale car business means GMTV’s reputation is trusted on countless dealer to dealer transactions coast to coast. The GMTV founder, John Clay Wolfe, has hosted the nationally syndicated John Clay Wolfe Show for over a decade - his show airs on iHeart Media, Cumulus Radio, Westwood One, and other mainstream media outlets across America. It is of utmost importance to GMTV that your process run flawlessly. GMTV pays with a check drawn at Bank of America, this is available for deposit immediately. John Clay Wolfe’s favorite quote is, “Fast pay equals longtime friend,” and GMTV subscribes to that theory.
Please be honest and up-front with known conditions or problems with your vehicle, and you will get paid on the spot, end of story. For more validation, please read our BBB reviews.
Can I cash my check from GMTV??
YES. Our checks are cashable at your nearest Bank of America location. Other buyers, like CarMax, issue you a “draft”—which resembles a check, but it is not cashable. Their drafts are for deposit only and will not process for several days. We don’t pay with float-filled funny-money like our competitors do.
Does GMTV buy bikes/ATV’s/RV’s??
YES. We have bought numerous commercial trucks, busses, food trucks, trailers, heavy machinery, backhoes, ambulances, limos, bikes, ATVs, and RVs—and we want more. If it rolls on tires or tracks, we buy it. These vehicles will take us longer to evaluate so please give us the time to make a purchase offer.
How long to get my offer after I submit my VIN to the website??
If you included the correct 17 digits VIN, multiple pictures, and a description, and do so during normal business hours, expect 15-30 minutes. We will call you to verify your information about your vehicle and ask you any additional questions we need answered to value your vehicle correctly.
How do you buy a car sight unseen? Don’t you need to see it??
We don’t. Well, kinda sorta. We do need pictures of your vehicle with your online submission, and are asking for photos so we can accurately and fairly assess the value of your vehicle. Your pictures help our buyers get top dollar for your vehicle.
John Clay Wolfe made a purchase quote on his radio show, and I want to accept his offer. What is my next step??
Go to our homepage and enter your VIN, upload your vehicles pictures, and identify yourself a s radio caller in the comments section. Remind John what he offered you on-air, what day you called, and about what time you called. The GMTV team will put the wheels in motion to get your vehicle picked up and get you paid!
How does John Clay Wolfe make offers on the radio without seeing the cars??
John knows cars and John knows people. If you're telling him the truth on-air about your vehicle’s condition, equipment, and mileage, then he will make an offer. For the last twenty years, he’s s been buying cars sight-unseen from dealers all over the country, based entirely on a verbal description of the vehicle.
Will you buy my salvage title car??
YES. We will typically be a buyer at 50% of the value of a non-salvaged vehicle. All salvage-titled vehicles have, at one point, suffered damage equal to at least 50% of the vehicle’s value, impacting the both the buyer and the seller.
Will you buy my car with hail damage, dents, in need of bodywork??
YES. We typically don’t buy “junk” valued at less than $1,000, but we will buy cars which need reconditioning. That said, you must disclose the needed reconditioning in both your pictures and your description. It can be very disappointing when our inspector or transporter arrives at your location to make the exchange, only to discover that the vehicle does not match the information that was used to make our offer to you. Please be honest and up-front with the reconditioning level.
Who inspects my car before you pick it up? Do I have to drive it to a location to have it inspected??
Our transporter will inspect your vehicle, match it to the description you have provided, and exchange the title for payment. You may also bring the vehicle to any of our drop centers for quick inspection and payment, or opt for curbside service at your home or office in most locations.
Is your offer negotiable??
YES. Our offers are negotiable on a case-by-case basis. Our buying team does our best to accurately assess the value with our first offer, but we may be open to continuing the discussion.
Why is there a $250 breakup/unwind acceptance on a purchase order to buy my car??
This ONLY applies when a seller has not been honest. We take you at your word when providing information about your vehicle, and once we strike our deal, we incur many expenses in keeping our end of it. We believe people generally keep their agreements, and know you would understand that we experience losses in the event you suddenly change your mind after accepting our deal.
Can I sell you a leased car??
YES, we can do 3rd party lease buyouts as long as the bank supplies us the correct documents. Call your leaseholder (your bank, the credit union, or the car’s finance company), and get the current payoff amount to include when submitting your information to GMTV. Leasing companies sometimes have additional fees for early termination which would affect the “take-home” amount you would receive after the sale.
What if I owe more than your purchase offer, but still want to sell??
We call this being upside down or under water. The difference between our purchase offer and the amount owed is called negative equity. This difference will have to be paid to us at the time of possession/pickup. We will make a payoff amount to your lending institution in the amount of the purchase offer and you will provide us with the check for the difference. Put another way, we will pay the whole amount to your lender so that you are free and clear, and then you will reimburse us for whatever amount you had still owed to them.
What happens to all of the cars you purchase??
We redistribute them to franchise/independent dealers, other markets, large dealer groups, and other countries at a small margin. GMTV founder John Clay Wolfe has been in the automotive business sector since 1991, and has worldwide contacts who wish to buy these vehicles.
How long will it be until my bank receives payoff??
We fund your payoff immediately — we want the title as badly as you want the vehicle paid off! It can take a few days for your bank to process the payoff, which is why we quote a 10-day payoff from your financial institution. We cannot sell your vehicle until we have the clear title.
I lost my title — can I still sell you my vehicle??
YES. Just contact one of our associates to help walk you through the next steps.
A family member’s name is on the title, but I own it. Can I still sell it to you??
YES. We will have them fill out all the paperwork before signing the check over to you.
If the person on the title is deceased, can I still sell it to you??
YES. Although most companies would not be equipped with handling this kind of situation, our GMTV office is able to help you through this delicate process.
Why won’t you pay me in cash??
Because it is simply not safe to carry that much cash or keep it at the office. For the safety of our drivers and our office staff, we do not carry or keep cash on hand.